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2750 and BT Infinity

  • mike turner
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24 Nov 2011 13:11 #70206 by mike turner
2750 and BT Infinity was created by mike turner
I have just switched to BT FTTC Infinity. The BT router and modem connect, but I can not get the 2750 to connect.

I have enabled Multi-VLAN setup, with a WAN VLAN ID of 101, and set the connection type to PPPoE.

I have looked at the Syslog, and the two entries that may be significant say:-

Timeout waiting for PADO packets

and

Unable to complete PPPoE discovery.

The online status screen shows a profile of 8c, and the state cycles between handshaking, idle and training.

The firmware version is v1.5.1.

What am I doing wrong?

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24 Nov 2011 20:42 #70213 by voodle
Replied by voodle on topic Re: 2750 and BT Infinity
The VDSL line isn't connecting, you can try the 1.4.1 firmware from the draytek UK site (since they havent updated it) or contact Draytek support and see if they've got a better modem code

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27 Nov 2011 11:16 #70231 by mike turner
Replied by mike turner on topic Re: 2750 and BT Infinity
I'm obviously looking in the wrong place, but I can't find any firmware for the 2750 on the UK site.

I've tried 1.4.1 from draytek.com, but that doesn't work, either.

I've raised it with support, but haven't heard a reply, yet.

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27 Nov 2011 12:38 #70232 by pgudge
Replied by pgudge on topic Re: 2750 and BT Infinity
I had a similar issue getting Digital Region (also FTTC) connected to my 2820n. Voodle, quite rightly, pointed out you must not have anything in the "DisplayName" field for your WAN connection.


http://www.forum.draytek.co.uk/viewtopic.php?t=16639

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27 Nov 2011 13:07 #70233 by mike turner
Replied by mike turner on topic Re: 2750 and BT Infinity
Thank you for your suggestion, pgudge, but there isn't a Display Name field, or anything similar, on the 2750.

At the moment, I am wondering whether my problem is that I am using the wrong modem firmware, because the only firmware that I can find is on draytek.com. That is why I am trying to find a UK version of the firmware.

Mike.

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27 Nov 2011 20:18 #70235 by toekneem
Replied by toekneem on topic Re: 2750 and BT Infinity
Hi Firmware 1.5.1 works on Infinity . i am trying out a beta 1.5.2 at the moment and that is working okay as well.

What did you put for username/password

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