If you are in the UK and have a query or problem which you would like help with, please contact us using the resources below.
If you are in Ireland, then please check the Ireland site at https://www.draytek.ie.
For support in other countries, please refer to your local DrayTek office or check https://www.draytek.com.
Email Support
Submit a Question
Get Help
Telephone Support
Speak to a Technician
Contact Us
If you are in Ireland and have a query or problem which you would like help with, please contact us using the resources below.
If you are in the UK, then please check the UK site at https://www.draytek.co.uk.
For support in other countries, please refer to your local DrayTek office or check https://www.draytek.com.
Email Support
Submit a Question
Get Help
Telephone Support
Speak to a Technician
Contact Us
To ensure the best possible support, it is essential that you have networking experience and product knowledge. You must also provide the username and password to log into your router (unless it still uses default settings) and login information for your ISP. Knowing the current firmware version before calling will save time. Please have your product serial number ready, as it can be found on the bottom of your unit or in the web interface for newer models. Click the link to be redirected to our email support service.
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