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2860 - Issues Connecting to 5GHz Wi-Fi

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31 Oct 2016 11:20 #87120 by pcedutech
2860 - Issues Connecting to 5GHz Wi-Fi was created by pcedutech
Hello all

We have several 2860's out in the field and have setup 2 SSID's on all units - 1 on the 2.4GHz band and one on the 5GHz band. We do this to ensure older devices can use the 2.4GHz

On each network, now and again you cannot connect to the 5GHz network. It will appear as a visible network, you enter the correct key, but the connection never completes, it never gets to the point whereby an IP address is assigned to the device, its almost like the router just drops the attempted connection

The 2.4GHz always works

Anyone know of anything obvious as to why this would happen? We have set nothing special up on the security or SSID settings - all defaults
Encryption mode for both bands is Mixed (WPA/WPA2)/PSK

Thanks in advance

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20 Mar 2017 19:58 #88549 by eveares
Replied by eveares on topic Re: 2860 - Issues Connecting to 5GHz Wi-Fi
I had a similar issue with my iPhone 6s.

Try disabling Band Steering and Airtime Fairness like i did if their enabled.

Regards: Elliott.

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24 Mar 2017 11:34 #88574 by alanjob
Replied by alanjob on topic Re: 2860 - Issues Connecting to 5GHz Wi-Fi
Hi. I had the same issue i posted about. Make sure the ssid is accociated with the correct vlan under Lan>Vlan. Alan

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