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AP-800 Strange issue with iPhone's

  • markturnip
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05 May 2011 09:37 #67593 by markturnip
AP-800 Strange issue with iPhone's was created by markturnip
Hello,

We've been using an AP-800 since November & I have been told it's developed a strange issue which only seems to affect iPhones.

It seems that only some websites can be accessed. For example, google.com works fine, but selecting a link will then hold & fail to load the page eventually.
The iPhone's also struggle to connect using mail.app on the iPhone.

The wireless works fine for other computers connected wirelessly.

Has anyone experienced anything like this?

I've updated to the latest firmware.

Thanks,

Mark

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  • markturnip
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10 May 2011 21:03 #67687 by markturnip
Replied by markturnip on topic Re: AP-800 Strange issue with iPhone's
I still haven't made any progress sorting this. Has anyone any advice?

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08 Jun 2011 22:06 #68156 by kc_
Replied by kc_ on topic Re: AP-800 Strange issue with iPhone's
We have an ap800 in work, I've never had any issues (android tablet & phone) but the guys with iPhones are always complaining wifi has stopped working.when they say the internet is off, I can still access fine, so yes a definate issue with iPhones.

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04 Sep 2011 18:38 #69216 by rsalesas
Replied by rsalesas on topic Re: AP-800 Strange issue with iPhone's
I can confirm that the AP-800 does not work with iPad, iPhone, iPod, and some Mac laptops. The problem is intermittently being unable to access the Internet. There is not much to configure on the AP800, so I have not been able to find a way to fix it. Running 1.02 firmware. At this point I'm switching to another product.

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05 Sep 2011 11:13 #69228 by nealuk
Replied by nealuk on topic Re: AP-800 Strange issue with iPhone's
Hello, I realise this is a total wild stab in the dark, but does the firmware here: ftp://ftp.draytek.pl/AccessPoint_AP800/Firmware/1.0.2_PL/ improve things?

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05 Sep 2011 13:50 #69234 by rsalesas
Replied by rsalesas on topic Re: AP-800 Strange issue with iPhone's
I am using 1.02 and no, it does not resolve the issues. Whatever it is, the AP800 is not playing nice.

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