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Vigor 3910 VPN indexes instead of names

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06 Feb 2024 08:59 #103158 by dnlvry
Hello,
We've recently installed a Vigor 3910. During testing it showed the names of the users connected to the VPN in Connection Management window. Since deploying to Production however, it now just shows index numbers. This isn't useful when we're trying to diagnose connection issues.
What could be causing this please?

Thanks for any advice you can provide!
Cheers

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