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Multiple connection attempts to get VPN connection (pattern)

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08 Oct 2009 08:35 #58173 by thehollster
Hi everyone

Have been connecting to our VPN using Vista and now Win7 to our Draytek 2820n for several months now and I seem to have a near constant problem with it.

It seems that almost always the first time I try to connect I can't get a connection, if I retry several times in quick succession I never get a connection (varying windows VPN error messages); if I wait say a few minutes and try again it will connect. This happens so much now that it seems clear there is a pattern to it - I thought it may be a bug in Vista, but still the same problem in Win7. It seems unlikely that it is network problems nearly every day, enough to produce exactly the same pattern every time. It seems like the router is opening the port but not accepting the connection like some kind of built-in mechanism/process. I have a Lan-to-Lan profile for my connection if that makes any difference. We are using PPTP.

FW 3.3.2.1_232201

Cheers

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08 Oct 2009 09:05 #58174 by voodle
Maybe try 3.3.1.2 instead? It looks like the newest firmware has some issues with PPTP VPN. You can get 3.3.1.2 here:
ftp://ftp.draytek.com/Vigor2820/Firmware/V3.3.1.2/Vigor2820%20V3.3.1.2%20AnnexA%20232201.zip

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08 Oct 2009 09:44 #58176 by thehollster
Hi Voodle

Thanks for replying.

Voodle wrote: It looks like the newest firmware has some issues with PPTP VPN.



Is that based on other peoples experiences on the board or from some official line from Draytek?

Cheers

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08 Oct 2009 09:54 #58177 by voodle
Other peoples experiences :P It seems to drop PPTP VPN connections for me, and 3.3.1.2 doesnt have that issue. I'm guessing that your VPN problem would be affected by firmware as well.

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08 Oct 2009 09:55 #58179 by thehollster
Cool - thanks man. :D

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13 Oct 2009 08:32 #58248 by thehollster
Update: Have downgraded the FW to 3.3.1.2 but still getting the same problem. Have sent a support query to Draytek.

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