DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Dial In VPN Keeps dropping

More
23 Sep 2024 09:38 #103905 by Matthew
Replied by Matthew on topic Re: Dial In VPN Keeps dropping
as Ian says, uptime and connection are different.

What is your internet connection into you 2865?  xDSL or are using an external modem and feeding into WAN2?  If the latter, you wouldn't see a physical drop on WAN2, as that monitors the physical link, rather than if the PPPoE session on the modem to your ISP had dropped.

Try looking at your connection logs when you have an all-users VPN drop.

Please Log in or Create an account to join the conversation.

More
23 Sep 2024 09:52 #103906 by Paul
Replied by Paul on topic Re: Dial In VPN Keeps dropping
Thank you Matthew, yes we use Lunar Data Centres in Manchester and feed internet into WAN2, I will look ant the logs when it happens again and see if i can see anything that makes sense

Please Log in or Create an account to join the conversation.

More
23 Sep 2024 14:23 #103913 by ianfretwell
Replied by ianfretwell on topic Re: Dial In VPN Keeps dropping
Hope you weren't affected by the little UPS 'hiccup' they had the other day!!

Please Log in or Create an account to join the conversation.

More
23 Sep 2024 15:19 #103915 by Paul
Replied by Paul on topic Re: Dial In VPN Keeps dropping
Yes, thats when the issue started, we were down for almost 2 hours!!
That should not happen should it

Please Log in or Create an account to join the conversation.

Moderators: ChrisSami