DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Vigor 2765ac and Amazon Firestick

  • jonathanc
  • Topic Author
  • Offline
  • New Member
  • New Member
More
29 Nov 2022 15:03 #102037 by jonathanc
Vigor 2765ac and Amazon Firestick was created by jonathanc
Hi

I replaced my Plusnet hub with a Vigor 2765ac (for the VPN server functionality) a few weeks ago.
Everything device on the network worked fine except my old Amazon fire tv.
I bought a new fire TV stick and the problem is the same with the new one.

Both firesticks use ethernet (though the issue was the same for wireless).

The firesticks struggle to connect and drop the connections repeatedly for about fifteen or twenty minutes after turning them on.
Eventually they manage to negotiate a connection but slow down repeatedly when watching a programme.
So I guess they drop the connection and buffering hides this somewhat.

When Amazon firestick is connected to the internet no PC on the network has internet access (both PC's and Firestick ago through a NetGear hub).
Internet access is restored to the PC's when the firestick is turned off.

Previously I had a Vigor 2820 running through a BT modem and this had no problems.

I am running at 1488 MTU. I tried changing this but it appeared to have no affect.

Amazon are unhelpful.

Does anyone have any ideas what settings I need to change on the router?


Thanks

jcx

Please Log in or Create an account to join the conversation.

  • jonathanc
  • Topic Author
  • Offline
  • New Member
  • New Member
More
29 Nov 2022 15:38 #102038 by jonathanc
Replied by jonathanc on topic Re: Vigor 2765ac and Amazon Firestick
Hade a mistake
1484 is the MTU
I did the detect/test tool and this is the correct setting

Also: after about ten to fifteen minutes the firestick works and the PC's do to.
So there is clearly some kind of negotiation going on which kills the network (but not the wireless)

jc

Please Log in or Create an account to join the conversation.

Moderators: ChrisSami