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Product Registration 404

  • benlillie
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15 Sep 2022 08:53 #101755 by benlillie
Product Registration 404 was created by benlillie
Been trying to activate the Web-Filter License on my DrayTek Vigor 3910. I get to https://myvigor.draytek.com/products/register after being redirected from my router but after filling out the name and pressing submit I get a 404 error as shown in the image below. Any help would be appreicated.

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16 Sep 2022 08:24 #101763 by lordforbes
Replied by lordforbes on topic Re: Product Registration 404
Strange - I've got a similar issue trying to add my Draytek 3910 to myvigor. I get redirected to screen https://myvigor.draytek.com/products/register/XX-XX-XX-XX-XX-XX/confirm (where XX-XX is the MAC address of the Router) and after 30 seconds or so it times out with the error 'Adding Device Failed'

I've raised a ticket - i''ll update here if I get a response

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