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2762 firmware issues

  • gazzasma
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27 May 2021 09:34 #99387 by gazzasma
2762 firmware issues was created by gazzasma
I recently updated the firmware on my 2762 router to the latest 3.9.6.1-bt and web pages hang on load and anything web related becomes very unresponsive. I also tried the previous firmware 3.9.6-bt and that presents the same issue. I Then downgraded the router firmware to the version I was running originally which was 3.9.2_bt and all is back to normal again. This is happening on a BT Business broadband connection FTTC. Anyone else having a similar issue?

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27 May 2021 10:17 #99388 by agentx
Replied by agentx on topic Re: 2762 firmware issues
Never use BT DNS servers, make sure you set your DHCP to hand out say something like 9.9.9.9 and 1.1.1.2.

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27 May 2021 10:22 #99390 by gazzasma
Replied by gazzasma on topic Re: 2762 firmware issues
Tried changing DNS servers it made no difference only reverting firmware fixed it.

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27 May 2021 10:39 #99391 by edinburgh
Replied by edinburgh on topic Re: 2762 firmware issues
I believe the 3.9.6.1 has an issue; if you look at Draytek.com (FTP), there's 3.9.6.2, but I'd wait until Draytek Global/UK make it available on their website.

A full reset would be advised in your case after the firmware upgrade, anyway, especially if you're upgrading from 3.9.2 to 3.9.6.1.

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27 May 2021 10:46 #99392 by gazzasma
Replied by gazzasma on topic Re: 2762 firmware issues
I did look through the release notes but didn't see any mention of an update sequence to 3.9.4_BT before 3.9.6_BT & 3.9.6.1_BT

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27 May 2021 10:48 #99393 by edinburgh
Replied by edinburgh on topic Re: 2762 firmware issues
Then see if the reset solves the issue (make sure that you back up the configuration).

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