Sorry to raise a new topic on an old subject but having a few problems connecting my parents old Vigor 2850 to BT Fibre. I note BT just call it Fibre now and not Infinity but assumed that the old set-up notes and videos I watched still apply to configuring the router to connect to VSDL. However, it just doesn't work.
The router worked flawlessly for years with ADSL from Plusnet. However, the cost and speed was awful so I convinced them to change to Fibre. They were connected up yesterday and the SmartHub 2 connected within 3 minutes and works perfectly, so I know there is no line problem and the installation is working.
However, the Vigor refuses to connect to the internet. I have researched a few forums, with one suggesting that the 2850 wasn't very good with VSDL and required an Openreach modem to connect (BT forum and probably not the best place to get answers) but there are plenty of old Infinity set-up guides which I followed.
Currently, the WAN >> General Settings are:
WAN 1 - Enabled
Name - BT Infinity
VDSL Only
VLAN Tag 101
Priority 0
Always On
WAN >> Internet Access Settings are:
Multi-PVC Channel 1
VPI 0 / VCI 38
Encapsulating Type VC MUX
Protocol PPPoE (but have also tried PPPoA too)
Modulation Multimode
Username bthomehub@btbroadband.com (taken from the Super hub 2)
No password
The Vigor just refuses to connect. Do you know if BT have updated things recently to prevent only equipment from connecting?
Thanks
