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2927 will not retain ISP password in WAN 1

  • piste basher
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16 Mar 2021 10:03 #98792 by piste basher
2927 will not retain ISP password in WAN 1 was created by piste basher
I have a 2927ac which connects happily to my Zen vdsl connection (via a 130) on WAN 2.

However, if I put identical connection details into WAN 1 and re-boot as directed, the Zen password is never retained in the PPPoE settings, and "Connection Details" shows PPP failed with "Wrong username or password".

Anyone else having a problem with WAN 1 and (more importantly!) managed to resolve it?

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16 Mar 2021 12:26 #98794 by adrianh54
Replied by adrianh54 on topic Re: 2927 will not retain ISP password in WAN 1
Just a thought .

I saw something similar months ago on a different brand , on that device you could not have the same ISP details in both WAN's at the same time.

WAN1 and WAN2 would only work with different credentials entered.

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16 Mar 2021 13:55 #98798 by piste basher
Replied by piste basher on topic Re: 2927 will not retain ISP password in WAN 1
Thinking that might be the case I tried setting WAN 2 to disable, which didn't make any difference.

I'll try clearing the settings on WAN 2 altogether.

Hopefully I'll be back....

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16 Mar 2021 14:19 #98799 by piste basher
Replied by piste basher on topic Re: 2927 will not retain ISP password in WAN 1
OK that did it - took a few re-boots but finally managed to clear out WAN 2 and get WAN 1 to retain the password.

Thanks for the advice!

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16 Mar 2021 14:27 #98800 by adrianh54
Replied by adrianh54 on topic Re: 2927 will not retain ISP password in WAN 1
That's good, I managed to do something right today :D

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