Hello,

Hoping to get some advice, on my modem.

I am trying to set up my new network, and part of this is the Vigor 130. 

After initially setting up the modem as a bridge successfully using the web interface, I later realised when setting up my router I had used the wrong IP username and password. After finding the correct info with wireshark I tried to log into the modem web interface again to update the user name and password. 

However now cannot connect with the modem as I did before. I have tried to factory reset the modem, however this did not work. Any advise on what may be the issue and how I can resolve it would be greatly appreciated.

I have searched the Draytek site but have not found anything that I think would help.

I would like to add that I am not an IT professional, and fairly new to this, however can follow instructions. 

Thanks

These instructions should work with a DrayTek router :

https://www.draytek.com/support/knowledge-base/5212

If you have used factory reset the V130 should be back to default settings with admin/admin as access credentials.

If you still can't get access try this :

Connect the modem direct to your PC .

Create a PPOE connection on your PC.

Use these details :


Set a static IP on your PC of 192.168.2.10 with a subnet mask of 255.255.255.0 and the gateway: 192.168.2.1


You should be able to access internet .

Now reconnect the modem to the router and try the Draytek GUI using 192.168.2.1

I'm a bit puzzled - why are you trying to put the user name and password into the modem? Those details go into the router.....

Piste Basher wrote:
I'm a bit puzzled - why are you trying to put the user name and password into the modem? Those details go into the router.....

I thought the same thing , if what is stated here :

I later realised when setting up my router I had used the wrong IP username and password. After finding the correct info with wireshark I tried to log into the modem web interface again to update the user name and password.

it's the router that needs factory resetting.

It would help if people wanting assistance gave full details of the kit they are using and what connection they have.

Hello,

I had thought when setting up the modem for sky that it was nessessery to have the username and password for DHCP option 61 details? Eg 7c4ca5123456@skydsl|abcd1234

Like the below setup guide?

https://www.draytek.co.uk/support/guides/sky-fibre-setup-guide

Apologies, My router is the RT-AX88u but I have still to set this up properly. That's not part of my current issue. My provider is sky. And I have a BT master socket with VDSL

Thanks

Thanks for the advice on the static IP, will give that a try.