DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Vigo 2862 Dashboard not displaying correctly

  • laeupd
  • Topic Author
  • Offline
  • New Member
  • New Member
More
17 Oct 2020 20:25 #97444 by laeupd
When I log into my 2862lac the dashboard display most often only shows the router image and the first system information table. After a hard reboot it sometimes show the entire screen but defaults back to the above when I select dashboard. Please note User Mode Is always Off. This has been ongoing for several months and firmware version is 3.9.2_BT. Any Ideas?

Please Log in or Create an account to join the conversation.

More
18 Oct 2020 06:35 #97445 by adrianh54
Replied by adrianh54 on topic Re: Vigo 2862 Dashboard not displaying correctly
Your firmware is out of date and should be upgraded , Vigor 2862 Firmware 3.9.4.1 BT is the latest version.

I assume that you have tried clearing your browser cache , tried a different browser ?

You could try rebooting the router to see if that brings the GUI back or try a factory reset .

The other way is to download the new firmware and follow the instructions in the README .pdf for upgrading firmware without access to the GUI.

Please Log in or Create an account to join the conversation.

More
18 Oct 2020 17:21 #97451 by colinjmair
Replied by colinjmair on topic Re: Vigo 2862 Dashboard not displaying correctly
I had a similar dashboard problem with my 2862 and it seemed to be related, to having a Lan to Lan vpn running. If I disabled the Lan to Lan vpn the dashboard displayed ok.
Have you got a vpn running on your 2862 ?

regards

Colin

Please Log in or Create an account to join the conversation.

Moderators: ChrisSami