Hi

I have new 2862 (Latest BT Firmware) with a BT infinity on VDSL (working great) and Virgin media on WAN2
Virgin router set to modem mode.
No matter what I do I cannot get more than about 150mb down on the virgin line. It should be 300mb ish. If I plug direct into the virgin router I get that speed.
I have turned firewall off
I am not using vlans
I am not using QOS
I am not using bandwidth management

All i am doing is forcing specific IP's to use a specific WAN port.

Pretty much switched eveything off on the router to see if I can get the speed up but no joy.
Even played with MTU

Any advice? Can believe this router cant rout more than 150mb

Thanks

Jon Pratchett

jonpratchett wrote:
No matter what I do I cannot get more than about 150mb down on the virgin line. It should be 300mb ish. If I plug direct into the virgin router I get that speed.

Can('t) believe this router can't rout(e) more than 150mb

No, me neither. My 6 year old Vigor 2860 rattled along quite nicely at 220Mbps on a Virgin connection. The claimed performance for the 2862 (Firewall on) is 400Mb/s

However, you're not the first to have troubles with throughput on the 2862. See: https://forum.draytek.co.uk/viewtopic.php?f=14&t=23347

All I could suggest, is:

• Save the configuration.


• Reset to default


• Make the bare minimum changes, to allow it to work with the VM Hub. (DHCP on WAN2) MTU is 1500 for Virgin, IIRC)


• Use your shortest, bestest cables and connect only the VM Hub, the 2862 and a test PC


• Use a few different speed tests.


• For completeness, set VM Hub back to Router mode and confirm speed.

If it should happen to be OK in this minimalist configuration, then it would be a matter of making changes one at a time, until it isn't.
If it's still dire, then it's a question for Draytek to answer, or the shop from where you bought it...