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2762 BT IPTV YOUVIEW freezing
- jabbawok
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04 Apr 2019 10:53 #94330
by jabbawok
2762 BT IPTV YOUVIEW freezing was created by jabbawok
I've just tried to install the 2762 at home and the IPTV freezes after a few minutes and then throws the IPC6023 error.
If I change to another channel/stream it works again for that channel for a while and then stops again.
I have enabled IGMP Proxy in the applications menu,
There is an interval value, which I have left at the default 25 seconds.
I have left the IGMP version on Auto.
I have tried with and without the Snooping turned on.
I am using the BT Youview UHD box.
Any help would be great, as my current setup wit an old Cisco 867 requires the YouView to have its own LAN and VPN is a pig to set up in IOS.
If I change to another channel/stream it works again for that channel for a while and then stops again.
I have enabled IGMP Proxy in the applications menu,
There is an interval value, which I have left at the default 25 seconds.
I have left the IGMP version on Auto.
I have tried with and without the Snooping turned on.
I am using the BT Youview UHD box.
Any help would be great, as my current setup wit an old Cisco 867 requires the YouView to have its own LAN and VPN is a pig to set up in IOS.
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- the pit
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10 May 2019 21:24 #94500
by the pit
Replied by the pit on topic Re: 2762 BT IPTV YOUVIEW freezing
I've got a 2960 and to fix the issues I had to the following so I would look at your firewall and then the system logs.
I may have fixed it although some of the steps I have done before with zero result.
Step one Create a policy route so that all traffic goes via the appropriate Lan in my case wan2. This has been present from day one.
Step two Under Nat port redirection make sure ports 1024 to 8081 go to the ip address of your youview box. This rule has been in and out over the months
Step three Under applications make sure igmp proxy is enabled. Set to the wan that your BT provider is on in my case wan2 Without this you can't tune the internet channels .
Step four Untick PPP header (Only a recent addition) Prior to this firmware 1.4.0 unticking or ticking made no difference
This will result in stuttering picture
Syslog will show UDP flood
Step five Under the firewall disable UDP flood
Now you'll be able to watch BT channels for about two to five minutes until you get ipc 6023 error
Step 6 Under Firewall disable the following
Block IP channels
Block Land
Block Smurf
However something changed over last summer and I would get drop outs.
This was due to many mulicast packets which the 2960 blocked and so Draytek game a beta version where the threshold for FPP was disabled which allowed me to watch youview again. It's not perfect I may get the odd break up but can generally watch 90 minute sof football with perhaps only one brief one so I'm putting up with it.
I may have fixed it although some of the steps I have done before with zero result.
Step one Create a policy route so that all traffic goes via the appropriate Lan in my case wan2. This has been present from day one.
Step two Under Nat port redirection make sure ports 1024 to 8081 go to the ip address of your youview box. This rule has been in and out over the months
Step three Under applications make sure igmp proxy is enabled. Set to the wan that your BT provider is on in my case wan2 Without this you can't tune the internet channels .
Step four Untick PPP header (Only a recent addition) Prior to this firmware 1.4.0 unticking or ticking made no difference
This will result in stuttering picture
Syslog will show UDP flood
Step five Under the firewall disable UDP flood
Now you'll be able to watch BT channels for about two to five minutes until you get ipc 6023 error
Step 6 Under Firewall disable the following
Block IP channels
Block Land
Block Smurf
However something changed over last summer and I would get drop outs.
This was due to many mulicast packets which the 2960 blocked and so Draytek game a beta version where the threshold for FPP was disabled which allowed me to watch youview again. It's not perfect I may get the odd break up but can generally watch 90 minute sof football with perhaps only one brief one so I'm putting up with it.
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- jabbawok
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10 May 2019 22:34 #94502
by jabbawok
Replied by jabbawok on topic Re: 2762 BT IPTV YOUVIEW freezing
I increased the IGMP General Query Interval to some hours rather than seconds and it sorted it. Should have posted earlier.
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- admin3
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13 May 2019 10:02 #94507
by admin3
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Replied by admin3 on topic Re: 2762 BT IPTV YOUVIEW freezing
Excellent, that's useful to know, I was expecting your problem to be caused by UDP flood defense
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- jabbawok
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29 Mar 2020 15:34 #95846
by jabbawok
Replied by jabbawok on topic Re: 2762 BT IPTV YOUVIEW freezing
3.9.2 seems to break this. My BT Sport kept stalling and throwing up an error. Went back to 3.9.1 and it works again.
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- the pit
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01 May 2020 19:17 #96090
by the pit
Replied by the pit on topic Re: 2762 BT IPTV YOUVIEW freezing
My BT freeview stopped working without firmware change so something changed at BT end. After a few diagnostics back and forth a new feature was added Fast forward under IGMP proxy which fixed the issue.
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