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Sudden issues with Virgin Media and Vigor2860n+ (3.8.9.3_BT)
- c128
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09 Dec 2018 14:05 #93515
by c128
Sudden issues with Virgin Media and Vigor2860n+ (3.8.9.3_BT) was created by c128
Hi,
Has anyone noticed any recent issues with Virgin Media (Super Hub in modem mode) connected to a 2860n+ or similar?
* I have an old EE ADSL broadband connection on WAN1 and my Virgin Media connection on WAN2 - no load balancing configured, I just separate clients out on the two connections with IP ranges
* I've changed nothing for months (years going back with a similar setup/other Draytek models) and all has been well.
* I'm running 3.8.9.3_BT
* All connected clients, WAN1 or WAN2 use Google DNS
* IPv6 is switched off, wherever
However, since early this morning, big issues with all machines connecting on the Virgin Media WAN2:
* Generally the connection isn't working outside the LAN at all
* When it is working, pings outside the LAN fail or, when they do (briefly) succeed, are massively slow
* The Super Hub logs show no errors
* Clients connected on WAN1 are, however, fine (hence me being able to post this)
I've rebooted both SuperHub and 2860n+ multiple times - I get an (apparently) stable connection to Virgin Media on WAN2, but the above issues persist - the connection is unusable.
All ready to blame Virgin Media, I tried a connection directly into the back of the Super Hub, bypassing the 2860n+ and...absolutely fine. Full bandwidth, no apparent problems.
I'm all for digging into this - it *seems* likely an issue with my setup/configuration of the 2860n+ but, as above, I've changed nothing.
Here's my general setup:
Any ideas on how to poke into what's going on?
I can't see anything obvious in web syslog on 2860n+.
Thanks.
Has anyone noticed any recent issues with Virgin Media (Super Hub in modem mode) connected to a 2860n+ or similar?
* I have an old EE ADSL broadband connection on WAN1 and my Virgin Media connection on WAN2 - no load balancing configured, I just separate clients out on the two connections with IP ranges
* I've changed nothing for months (years going back with a similar setup/other Draytek models) and all has been well.
* I'm running 3.8.9.3_BT
* All connected clients, WAN1 or WAN2 use Google DNS
* IPv6 is switched off, wherever
However, since early this morning, big issues with all machines connecting on the Virgin Media WAN2:
* Generally the connection isn't working outside the LAN at all
* When it is working, pings outside the LAN fail or, when they do (briefly) succeed, are massively slow
* The Super Hub logs show no errors
* Clients connected on WAN1 are, however, fine (hence me being able to post this)
I've rebooted both SuperHub and 2860n+ multiple times - I get an (apparently) stable connection to Virgin Media on WAN2, but the above issues persist - the connection is unusable.
All ready to blame Virgin Media, I tried a connection directly into the back of the Super Hub, bypassing the 2860n+ and...absolutely fine. Full bandwidth, no apparent problems.
I'm all for digging into this - it *seems* likely an issue with my setup/configuration of the 2860n+ but, as above, I've changed nothing.
Here's my general setup:
Any ideas on how to poke into what's going on?
I can't see anything obvious in web syslog on 2860n+.
Thanks.
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- c128
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09 Dec 2018 15:08 #93516
by c128
Replied by c128 on topic Re: Sudden issues with Virgin Media and Vigor2860n+ (3.8.9.3
Something extra on this, that just occurred to me.
If I do a ping from the 2860n+ on WAN1 (old EE ADSL) I get:
If I do the same on WAN2 (Virgin), then I get:
So, I suppose that at least rules out issues client-side for machines that are using Virgin/WAN2.
In addition, pinging from a client connected to WAN2, during the initial period following the 2860n+ connecting to the Superhub, I see the following sort of response times:
...that's while the connection is actually working/ After a while it just stops working.
I'm still none the wiser as to why this is no longer working .
All is fine when connected directly to the Superhub, and nothing has changed in the setup here for a *very* long time.
If I do a ping from the 2860n+ on WAN1 (old EE ADSL) I get:
Code:
Pinging through WAN1.
Pinging 8.8.8.8 with 64 bytes of Data through WAN1:
Receive reply from 8.8.8.8, time=40ms
Receive reply from 8.8.8.8, time=40ms
Receive reply from 8.8.8.8, time=50ms
Receive reply from 8.8.8.8, time=20ms
Receive reply from 8.8.8.8, time=50ms
Packets: Sent = 5, Received = 5, Lost = 0 (0% loss)
If I do the same on WAN2 (Virgin), then I get:
Code:
Pinging through WAN2.
Pinging 8.8.8.8 with 64 bytes of Data through WAN2:
Request timed out !!!
Request timed out !!!
Request timed out !!!
Request timed out !!!
Request timed out !!!
Packets: Sent = 5, Received = 0, Lost = 5 (100% loss)
So, I suppose that at least rules out issues client-side for machines that are using Virgin/WAN2.
In addition, pinging from a client connected to WAN2, during the initial period following the 2860n+ connecting to the Superhub, I see the following sort of response times:
Code:
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=320 ttl=53 time=12660 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=321 ttl=53 time=11663 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=322 ttl=53 time=10679 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=324 ttl=53 time=13434 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=336 ttl=53 time=13751 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=340 ttl=53 time=12646 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=344 ttl=53 time=12626 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=345 ttl=53 time=11631 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=346 ttl=53 time=10660 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=348 ttl=53 time=11623 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=349 ttl=53 time=11606 ms
64 bytes from lhr35s07-in-f3.1e100.net (216.58.204.3): icmp_seq=350 ttl=53 time=10638 ms
...that's while the connection is actually working/ After a while it just stops working.
I'm still none the wiser as to why this is no longer working
All is fine when connected directly to the Superhub, and nothing has changed in the setup here for a *very* long time.
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- c128
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09 Dec 2018 18:04 #93517
by c128
Replied by c128 on topic Re: Sudden issues with Virgin Media and Vigor2860n+ (3.8.9.3
Well, I've changed the cable between the Superhub and the Vigor 2860n+, followed by yet another Superhub reboot.
I can't help but think that the cable change isn't linked, but....everything *is* working, at least for now...
I can't help but think that the cable change isn't linked, but....everything *is* working, at least for now...
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