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temporary user to access router

  • jasonmilsom
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05 Oct 2018 13:12 #93098 by jasonmilsom
temporary user to access router was created by jasonmilsom
I have had a request from one of our clients to allow their CCTV engineer access to the router so he can change some settings. I do not really want to give him the admin username and password as I have this set for multiple clients.
Is their anyway to set up a temporary user to allow this via the LAN? where do I configure this and how?
Which I can then delete/deactivate once he has completed his work.

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05 Oct 2018 13:43 #93102 by admin
Replied by admin on topic Re: temporary user to access router
Yes, you can set up additional users and delete them afterwards, but it depends on which model you have - you didn't say.



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  • jasonmilsom
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08 Oct 2018 08:53 #93118 by jasonmilsom
Replied by jasonmilsom on topic Re: temporary user to access router
Hi yes sorry
we use 2872, 2860,2862 routers, I have added an additional in user management-user profile with the name guest and a password ( to test), but it will still not allow that account to log in.

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08 Oct 2018 22:45 #93127 by anaglypta
Replied by anaglypta on topic Re: temporary user to access router

jasonmilsom wrote: Hi yes sorry
we use 2872, 2860,2862 routers, I have added an additional in user management-user profile with the name guest and a password ( to test), but it will still not allow that account to log in.



Hello Jason,

You need to do a little more work in System Maintenance > Administrator Password, or System Maintenance > User Password (for setting up a restricted version of the Admin Web GUI). I think you can probably work out what the settings do.

Hope this helps

John.

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