DrayTek UK Users' Community Forum
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Whitelist
- appy
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24 Apr 2018 15:33 #91399
by appy
Whitelist was created by appy
I cannot log onto a vehicle tracking site and have been sent the following instructions along with a list of 11 sites
"The issue you’re experiencing not being able to view some sections of our website is a network restriction. Please find below a list of URLs which should be place onto your firewall whitelist"
I am not sure how to go about this can someone please give much needed guidance
I am using a 2860ac
"The issue you’re experiencing not being able to view some sections of our website is a network restriction. Please find below a list of URLs which should be place onto your firewall whitelist"
I am not sure how to go about this can someone please give much needed guidance
I am using a 2860ac
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- admin
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24 Apr 2018 16:25 #91400
by admin
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Replied by admin on topic Re: Whitelist
Sounds like a red herring or something your browser is doing. The router will not block specific URLs unless you tell it to.
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- appy
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24 Apr 2018 16:52 #91401
by appy
Replied by appy on topic Re: Whitelist
I have used both explorer and chrome and the results are the same in both cases. I have not blocked any sites
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25 Apr 2018 09:16 #91403
by admin3
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Replied by admin3 on topic Re: Whitelist
If you haven't configured a content filter / firewall whitelist then the router won't automatically be blocking websites, so it could be a different problem.
If you're seeing connectivity issues to specific websites, check whether your router is givng correct DNS responses / using the correct DNS servers for your ISP, and try changing the MTU to a lower value:
http://www.draytek.co.uk/support/guides/kb-vigor-mtu-2
If you're seeing connectivity issues to specific websites, check whether your router is givng correct DNS responses / using the correct DNS servers for your ISP, and try changing the MTU to a lower value:
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