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Invalid Licence Key when activating DrayDDNS on 2860AC
- psketch
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08 Jan 2018 20:39 #90346
by psketch
Invalid Licence Key when activating DrayDDNS on 2860AC was created by psketch
I tried to activate DrayDDNS on my 2860AC using f/w 3.8.6. I can see the ddns service configured on the MyVigor website, but when I ran the wizard on the router, I saw the option to sign up for the DDNS service, ran through the setup, but at the end got a message saying the licence key was invalid, or something like that. Now, the service just shows "inactive" and if I look at the DDNS log, it says
[@2:DrayDDNS (Global)] No Licence Activated.
Any ideas?
[@2:DrayDDNS (Global)] No Licence Activated.
Any ideas?
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- e.ringrose
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09 Jan 2018 21:30 #90360
by e.ringrose
Replied by e.ringrose on topic Re: Invalid Licence Key when activating DrayDDNS on 2860AC
I've got exactly the same issue.
The hostname part of the drayddns.com is blank as well.
I've just emailed support to see if this can be looked at.
Slightly off topic but on your dashboard does the date/time show correctly or do you get an invalid message (I get this on two devices updates although one has reverted back to the correct info overnight) since updating to 3.8.6 ?
The hostname part of the drayddns.com is blank as well.
I've just emailed support to see if this can be looked at.
Slightly off topic but on your dashboard does the date/time show correctly or do you get an invalid message (I get this on two devices updates although one has reverted back to the correct info overnight) since updating to 3.8.6 ?
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- psketch
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10 Jan 2018 16:14 #90371
by psketch
Replied by psketch on topic Re: Invalid Licence Key when activating DrayDDNS on 2860AC
Yes - date and time seems fine for me - certainly haven't seen anything so far. Be interested to hear what you hear back from support, I'll log this as well so that understand yours isn't a one off....
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- icornish
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11 Jan 2018 22:33 #90395
by icornish
Replied by icornish on topic Re: Invalid Licence Key when activating DrayDDNS on 2860AC
I was just about to report this as well, but mine has *just* got the DNS name and activated itself...
and the bonus is that it works!
and the bonus is that it works!
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- e.ringrose
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12 Jan 2018 08:45 #90399
by e.ringrose
Replied by e.ringrose on topic Re: Invalid Licence Key when activating DrayDDNS on 2860AC
Well it looks as if the fix is to restart the Draytek as advised by support.
I did this and now have the host name visible and activated.
I did this and now have the host name visible and activated.
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- psketch
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13 Jan 2018 21:45 #90421
by psketch
Replied by psketch on topic Re: Invalid Licence Key when activating DrayDDNS on 2860AC
Yep. That fixed it for me as well.
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