DrayTek UK Users' Community Forum
Help, Advice and Solutions from DrayTek Users
Vigor2830 and BT Infinity using a BT Business Smart Hub
- dansw
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 33
- Thank yous received: 0
12 Oct 2017 11:04 #89809
by dansw
Replied by dansw on topic Re: Vigor2830 and BT Infinity using a BT Business Smart Hub
Actually, what i just wrote does not make any sense! I thought I had later firmware but 3.8.4.6 IS the latest firmware according to where I downloaded it from:
http://www.draytek.co.uk/support/downloads/vigor-2860
So I am actually using what you've been tellijng me to use...doh! I used the 'all' version and then restored my 2830 backup (which has its own latest firmware).
So I am actually using what you've been tellijng me to use...doh! I used the 'all' version and then restored my 2830 backup (which has its own latest firmware).
Please Log in or Create an account to join the conversation.
- silverstreak_2006
- Offline
- Member
Less
More
- Posts: 145
- Thank yous received: 0
12 Oct 2017 11:14 #89810
by silverstreak_2006
Replied by silverstreak_2006 on topic Re: Vigor2830 and BT Infinity using a BT Business Smart Hub
Dan
3.8.4.6 is the latest UK formware.
.com will give you 3.8.5. I have noticed when they release the firmware in Taiwan, they normally test it in the UK, and it has been about six weeks, and still recommend 3.8.4.6-BT firmware. Use that.
do you still have external ping issues with that firmware?
3.8.4.6 is the latest UK formware.
.com will give you 3.8.5. I have noticed when they release the firmware in Taiwan, they normally test it in the UK, and it has been about six weeks, and still recommend 3.8.4.6-BT firmware. Use that.
do you still have external ping issues with that firmware?
Please Log in or Create an account to join the conversation.
- dansw
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 33
- Thank yous received: 0
12 Oct 2017 11:55 #89811
by dansw
Replied by dansw on topic Re: Vigor2830 and BT Infinity using a BT Business Smart Hub
Yes, am waiting on Draytek to answer that one unless you have any ideas?
Please Log in or Create an account to join the conversation.
- silverstreak_2006
- Offline
- Member
Less
More
- Posts: 145
- Thank yous received: 0
12 Oct 2017 16:07 #89814
by silverstreak_2006
Replied by silverstreak_2006 on topic Re: Vigor2830 and BT Infinity using a BT Business Smart Hub
So your on 3.8.4.6, and you cannot ping externally.
As for the other one, try stay with the 3.8.4.6 BT. What speeds are you getting on the line? Don't use ping, use Always on, and let me know how you get on. You may even have a line issue.
As for the other one, try stay with the 3.8.4.6 BT. What speeds are you getting on the line? Don't use ping, use Always on, and let me know how you get on. You may even have a line issue.
Please Log in or Create an account to join the conversation.
- dansw
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 33
- Thank yous received: 0
13 Oct 2017 09:37 #89820
by dansw
Replied by dansw on topic Re: Vigor2830 and BT Infinity using a BT Business Smart Hub
Draytek have asked me for screenshots so waiting to hear what they say. This is my current 'Line 1 ' speed:
Line 1 Information
Profile State UP Speed Down Speed SNR Upstream SNR Downstream
17A SHOWTIME 14,248 (Kbps) 60,923 (Kbps) 6 (dB) 6 (dB)
I think, while I wait for a response from Draytek, I will reconnect the BT hub and see if it keeps connected indendent of the 2860.
Line 1 Information
Profile State UP Speed Down Speed SNR Upstream SNR Downstream
17A SHOWTIME 14,248 (Kbps) 60,923 (Kbps) 6 (dB) 6 (dB)
I think, while I wait for a response from Draytek, I will reconnect the BT hub and see if it keeps connected indendent of the 2860.
Please Log in or Create an account to join the conversation.
- silverstreak_2006
- Offline
- Member
Less
More
- Posts: 145
- Thank yous received: 0
13 Oct 2017 10:05 #89821
by silverstreak_2006
Replied by silverstreak_2006 on topic Re: Vigor2830 and BT Infinity using a BT Business Smart Hub
good luck.
Please Log in or Create an account to join the conversation.
Moderators: Chris
Copyright © 2025 DrayTek