DrayTek UK Users' Community Forum
Help, Advice and Solutions from DrayTek Users
Router or phone
- sarahdavies22
- Topic Author
- Offline
- New Member
Less
More
- Posts: 1
- Thank yous received: 0
05 Aug 2017 13:17 #89391
by sarahdavies22
Router or phone was created by sarahdavies22
Hi. I have a unusual problem and would be grateful for any advice..
I have a 2860. Suddenly, no phone or broadband, but if I disconnect or turn the router off, I get a dial tone and can make phone calls. The second I power up or reconnect the router, I get no dial tone and my cordless handsets display a "check phone line" message.
I have an MK1 phone socket.
Thanks.
Sarah
I have a 2860. Suddenly, no phone or broadband, but if I disconnect or turn the router off, I get a dial tone and can make phone calls. The second I power up or reconnect the router, I get no dial tone and my cordless handsets display a "check phone line" message.
I have an MK1 phone socket.
Thanks.
Sarah
Please Log in or Create an account to join the conversation.
- adrianh54
- Offline
- Member
Less
More
- Posts: 428
- Thank yous received: 0
06 Aug 2017 06:45 #89399
by adrianh54
Replied by adrianh54 on topic Re: Router or phone
You need to call your service provider , that is a line fault.
Please Log in or Create an account to join the conversation.
Moderators: Chris
Copyright © 2025 DrayTek