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2860ac connection very slow since update

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08 Feb 2017 20:31 #88189 by 1ststanmore
2860ac connection very slow since update was created by 1ststanmore
Hi All,

I updated my router to the latest version last week and since then the internet connection on the network has been extremely poor and times out constantly on many web pages. I have gone through all of the settings on the router but am unable to find any issues in the setups. The router is reading a down speed of 39MB/s and up speed of 10MB/s.

Has anyone else experienced this issue since updating to F/W 3.8.4.3 (574307 / vector2)?

Any help would be greatly appreciated

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08 Feb 2017 22:20 #88190 by evansto
Replied by evansto on topic Re: 2860ac connection very slow since update
Hi, I just got an email from my customer complaining of poor internet speeds today. i upgraded the firmware on the 7/2/17 and am debating if i roll back tomorrow night.

Line Statistics

Downstream Upstream
Actual Rate 65033 Kbps 16994 Kbps
Attainable Rate 75688 Kbps 20154 Kbps

Path Mode Interleave Fast
Interleave Depth 947 1
Actual PSD 5. 3 dB 5. 5 dB

i connected via VPN and tried copying files and was getting between 25kbps and 230kbps (NOT GOOD)

i have a 160Mb down and 10Mb up connection from virgin with the same router and firmware and i have no issues.

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09 Feb 2017 01:34 #88191 by macavity
Replied by macavity on topic Re: 2860ac connection very slow since update
Disable Hardware acceleration

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09 Feb 2017 16:39 #88200 by akwe-xavante
Replied by akwe-xavante on topic Re: 2860ac connection very slow since update
Dito, Disable Hardware Acceleration.

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16 Mar 2017 12:31 #88529 by steveo888
Replied by steveo888 on topic Re: 2860ac connection very slow since update

evansto wrote: Hi, I just got an email from my customer complaining of poor internet speeds today. i upgraded the firmware on the 7/2/17 and am debating if i roll back tomorrow night.

Line Statistics

Downstream Upstream
Actual Rate 65033 Kbps 16994 Kbps
Attainable Rate 75688 Kbps 20154 Kbps

Path Mode Interleave Fast
Interleave Depth 947 1
Actual PSD 5. 3 dB 5. 5 dB

i connected via VPN and tried copying files and was getting between 25kbps and 230kbps (NOT GOOD)

i have a 160Mb down and 10Mb up connection from virgin with the same router and firmware and i have no issues.



You have been hit hard by interleaving by looks of it, I have downgraded to 3.8.4.2 from the latest because it doesn't seen very snappy even with Hardware Acceleration off

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