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Content filter keeps disabling itself. 3900
- quantiq
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08 Feb 2017 15:53 #88182
by quantiq
Content filter keeps disabling itself. 3900 was created by quantiq
Hello all.
Pull up a seat for another tale of woe.
Our 3900 keeps disabling its url CYREN content filter.
We activate it, then a day or two later it has deactivated itself, no config changes from us or reboots or anything else, it just stops.
If we go to:
Object Setting - Web Category Object - Content Filter License
We are shown:
License : Activate URL
Enable : disable (Invalid License)
Service : Cyren
Start Date : 2017-01-12
Expire Date : 2018-01-12
So we have to go to the CYREN url, click activate (and the Enable area then says enabled) and the cycle repeats itself a day or two later.
Anyone else seen this or had problems?
Pull up a seat for another tale of woe.
Our 3900 keeps disabling its url CYREN content filter.
We activate it, then a day or two later it has deactivated itself, no config changes from us or reboots or anything else, it just stops.
If we go to:
Object Setting - Web Category Object - Content Filter License
We are shown:
License : Activate URL
Enable : disable (Invalid License)
Service : Cyren
Start Date : 2017-01-12
Expire Date : 2018-01-12
So we have to go to the CYREN url, click activate (and the Enable area then says enabled) and the cycle repeats itself a day or two later.
Anyone else seen this or had problems?
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- timbelfall
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03 Apr 2017 14:44 #88612
by timbelfall
Replied by timbelfall on topic Re: Content filter keeps disabling itself. 3900
Oursstay enabled without issue until we do a reboot on one of our 3900's. Then we have to do the full procedure as you described.
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