DrayTek UK Users' Community Forum

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Critical Firmware Release

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07 Feb 2017 16:36 #88156 by jbainbridge
Replied by jbainbridge on topic Re: Critical Firmware Release

RaddersRed wrote: I attempted to upgrade to Firmware v2860_3843_BT yesterday and spent the whole day firefighting.
The main issue being the extremely slow loading of website pages, or pages not loading at all. Lots of unhappy users.
I ended up reverting to the previous version and all is back to normal. Very annoying. Draytek need to sort this.



Same. Lots of unhappy users here too. Not impressed.

Currently swapped out the 2860 ... will check hardware acceleration setting later.

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15 Feb 2017 15:47 #88248 by jbainbridge
Replied by jbainbridge on topic Re: Critical Firmware Release
I've turned off hardware acceleration but still have some instability. Some sites still occasionally fail to load - though not as bad as before - users are still noticing the problem.

Router - 2860
f/w 3.8.4.3_BT
Connection is VDSL
DSL modem code AnnexA_576d17_572801

Any suggestions appreciated?

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16 Feb 2017 10:19 #88261 by admin3
Replied by admin3 on topic Re: Critical Firmware Release

jbainbridge wrote: I've turned off hardware acceleration but still have some instability. Some sites still occasionally fail to load - though not as bad as before - users are still noticing the problem.

Router - 2860
f/w 3.8.4.3_BT
Connection is VDSL
DSL modem code AnnexA_576d17_572801

Any suggestions appreciated?



Please contact the support team regarding the issue you're experiencing with the Vigor 2860 on your network, it's quite possible that the issues you're seeing are specific to that network's ISP or other factors.

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20 Feb 2017 22:36 #88335 by hornbyp
Replied by hornbyp on topic Re: Critical Firmware Release

I wrote: I have no idea if they are actually working on a fix or not.”



I have now received a link to a beta firmware, that fixes my (Vigor 2860n) problem. It rejoices in the title: R62236.

I don't know if it is "the done thing" to share links to such firmware?

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21 Feb 2017 07:22 #88336 by admin
Replied by admin on topic Re: Critical Firmware Release

hornbyp wrote: I don't know if it is "the done thing" to share links to such firmware?



Definitely not.

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23 Feb 2017 21:04 #88363 by irksome
Replied by irksome on topic Re: Critical Firmware Release
Just spent an hour of my evening on the phone with a good client who was frustrated by inability to load websites (mostly https connections) since i upgraded his firmware yesterday. After reading the 1st page of this thread I then checked the hardware acceleration page to see it was set to automatic - set it to disabled and the problem appears to have been resolved.

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