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2860n: DNS Suddenly disappears for some users only
- gary.lane
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19 Dec 2016 14:01 #87540
by gary.lane
2860n: DNS Suddenly disappears for some users only was created by gary.lane
OK, please bear with me as a I try and describe this intermittent problem.
The system is running normally and successfully with WAN access via VDSL and backup ADSL provided by a Vigor 120.
Occasionally, half the computers on the internal network suddenly lose the ability to browse the net. They still have connectivity, they can use email, spotify etc. and ping internet addresses but cannot access websites. From this, I deduce that something is wrong with the DNS servers. But what? In the LAN setup I have tried setting Google's DNS servers, OpenDNS servers and left blank for ISP's servers but no joy. If I release and renew the IP for a client, it fails to grab a new IP address implying the DHCP server is no longer working.
There is nothing that I can notice is different between "up" machines and "down" machines. And the specific machines that fail will be different during each "episode".
The only things that resolves the situation is a router reboot which is impractical and highly disruptive. Any thoughts where I should go looking?
The system is running normally and successfully with WAN access via VDSL and backup ADSL provided by a Vigor 120.
Occasionally, half the computers on the internal network suddenly lose the ability to browse the net. They still have connectivity, they can use email, spotify etc. and ping internet addresses but cannot access websites. From this, I deduce that something is wrong with the DNS servers. But what? In the LAN setup I have tried setting Google's DNS servers, OpenDNS servers and left blank for ISP's servers but no joy. If I release and renew the IP for a client, it fails to grab a new IP address implying the DHCP server is no longer working.
There is nothing that I can notice is different between "up" machines and "down" machines. And the specific machines that fail will be different during each "episode".
The only things that resolves the situation is a router reboot which is impractical and highly disruptive. Any thoughts where I should go looking?
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- NeilH
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19 Dec 2016 16:27 #87544
by NeilH
Replied by NeilH on topic Re: 2860n: DNS Suddenly disappears for some users only
Any chance someone has accidently put another DHCP server on the network?
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- gary.lane
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19 Dec 2016 16:34 #87545
by gary.lane
Replied by gary.lane on topic Re: 2860n: DNS Suddenly disappears for some users only
Interesting thought. I'll check that
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- piste basher
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19 Dec 2016 18:33 #87549
by piste basher
Replied by piste basher on topic Re: 2860n: DNS Suddenly disappears for some users only
Yes, last time I had that problem there was an IP conflict on the network. Even though I use IP MAC binding one machine was grabbing its "old" IP.
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- gary.lane
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19 Dec 2016 19:10 #87550
by gary.lane
Replied by gary.lane on topic Re: 2860n: DNS Suddenly disappears for some users only
No. That was a sensible thought but there is no conflict and I have enforced strict firewall rules that deny access to any machine out of my DHCP range. No indication in the ARP table that anyone is not playing nice.
It's driving me mad. Any other ideas?
It's driving me mad. Any other ideas?
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- admin3
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20 Dec 2016 11:57 #87551
by admin3
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Replied by admin3 on topic Re: 2860n: DNS Suddenly disappears for some users only
Make sure to check the syslog output of the router. If your Vigor router was set up some time ago, the DoS defense for UDP flood defense has a fairly low value, which is increased with later default settings.
Enough DNS queries at once or UDP packets in general could potentially trigger the UDP flood defense which may cause behaviour similar to what you're describing.
If you see DoS defense messages in syslog, increasing the UDP flood defense count value (or disabling it), should resolve your problem.
Enough DNS queries at once or UDP packets in general could potentially trigger the UDP flood defense which may cause behaviour similar to what you're describing.
If you see DoS defense messages in syslog, increasing the UDP flood defense count value (or disabling it), should resolve your problem.
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