DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

2830 - switches off when accessed wirelessly?

  • eddscott
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
18 Aug 2013 09:28 #77452 by eddscott
New 2830 arrived on Friday. From the start I haven't been able to get any of our mobile devices to access the internet. They connect fine but after a few seconds drop the connection.

Now, whenever a mobile device connects to the router it shuts down.

Tried a reset and its still doing it.

RMA?

Please Log in or Create an account to join the conversation.

More
18 Aug 2013 16:51 #77456 by voodle
update to 3.6.4
There's a known issue with HTC handsets making the router reboot when connecting to it, it may be that?

Please Log in or Create an account to join the conversation.

  • eddscott
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
19 Aug 2013 17:14 #77464 by eddscott
Oh OK. My mobile is a HTC so that might be it.

I'll update the firmware and try again. Many thanks

Please Log in or Create an account to join the conversation.

Moderators: ChrisSami