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Vigor 2860n - Can't connect...

  • bigdaddycainer
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08 Aug 2013 19:30 #77309 by bigdaddycainer
Vigor 2860n - Can't connect... was created by bigdaddycainer
Hi.

This is a weird one.

I've just had BT Infinity installed and using the BT modem and a Vigor 2920 I can connect to my ISP no problem. This uses PPOE on WAN1 of the 2920.

However, when I connect up my 2860n, I get VDSL sync of 80mbps, but the router doesn't even attempt to connect to the ISP?

I have done factory resets, retyped the ISP login details loads of times, but no joy.

There is no syslog explorer on the 2860 so I can't see what's going on. I could setup a syslog server - and will do if required, but has anyone else had this problem with a 2860?

My ISP is Claranet over Infinity - as I said, great with the BT kit, no good with 2860.

Any Ideas?

Cheers,

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08 Aug 2013 20:20 #77310 by voodle
Replied by voodle on topic Re: Vigor 2860n - Can't connect...
If you're getting sync but no PPP then that's probably the VLAN tag, set the VDSL VLAN tag from the WAN - General Setup - WAN1 page to 101, this will match the BT openreach modem and should start working?

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09 Aug 2013 08:18 #77317 by bigdaddycainer
Replied by bigdaddycainer on topic Re: Vigor 2860n - Can't connect...
Hi.

Thanks for this! Changed the VLAN tag to 101 and all is now well. Is this similar to the VCI / VPI circuit identifiers used in ADSL connections?

All sorted now though - thanks for your help.

Cheers,

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11 Aug 2013 10:24 #77352 by jimmyn
Replied by jimmyn on topic Re: Vigor 2860n - Can't connect...
ah this was exactly the same question as I was about to ask!! Thanks

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