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Router malfunction on heavy upload/download

  • leolab
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04 Jan 2013 13:25 #74676 by leolab
Hi there all

just wander if anyone has had same issues case scenarios

Router Name : Vigor2820
Model Name : Vigor2820Vn
Firmware Version : 3.3.7.3_232201
Build Date/Time : Sep 13 2012 19:09:39
ADSL Firmware Version : 232201_A Hardware: Annex A

USER1 is on P2P large download/upload
OR
USER1 is doing large download from web

After about 20-30M all the other users are not able to browse the web but when i test ping it is fine plus VOIP calls come in but you can not her the person on the other end

Second Router
Model Name : Vigor2830n
Firmware Version : 3.6.3_sb_232201
Build Date/Time : Sep 17 2012 16:18:48

NAS is doing large backup/upload to remoter NAS-SVR every night in the morning customer is on the phone to us no internet connection :twisted: :twisted: :) !!!

Is this the known issue ? Or what configuration change is it i need to make

Your help will be much appreciated

have emailed support hope they will help

Many thanks
Leo

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05 Jan 2013 23:00 #74685 by weehappypixie
Replied by weehappypixie on topic Re: Router malfunction on heavy upload/download
Do you have DOS Defense enabled and more specifically UDP flood defense?

John

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  • leolab
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09 Jan 2013 12:02 #74734 by leolab
Hi John

I've disabled UDP flood defense and looks like that has solved issue

Many thanks John

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