DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

2955 Firmware - Crashes CSM

  • orderwise
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
13 Dec 2012 11:09 #74530 by orderwise
2955 Firmware - Crashes CSM was created by orderwise
We're experiencing random crashes and restarts with our 2955. This has been happening for quite some time now. UK support didn't really have any idea what's causing it, and when I do sys ver dbg I get:

> sys ver dbg
Router Model: Vigor2955 Version: v3.3.1 English
Profile version: 3.0.0 Status: 1 (0x5821ff24)
Router IP: 10.1.1.1 Netmask: 255.255.0.0
Firmware Build Date/Time: Wed Apr 11 18:16:2.56 2012
Revision: 30554 2950FW

!!!Can't get exception debug info!!!
get from address : 0x03f00000


On the US website, there is a firmware update (3.3.1.2) which lists:

Fixed: The router may crash when WCF is enabled.

This firmware is not listed on the UK site.

To test whether it's this that's causing it, I've disabled the WCF and the router seems stable again, with an uptime currently over 2 days. We were lucky to get 8 hours before.

What is the reason for the disparity between the UK and US websites?

I assume that the firmware is safe to install on a UK model?

Please Log in or Create an account to join the conversation.

  • orderwise
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
17 Dec 2012 10:26 #74554 by orderwise
Replied by orderwise on topic Re: 2955 Firmware - Crashes CSM
Anybody else with the same issue?

Router is still up after disabling CSM

Please Log in or Create an account to join the conversation.

More
22 Jan 2013 16:15 #74887 by nealuk
Replied by nealuk on topic Re: 2955 Firmware - Crashes CSM

orderwise wrote: ...What is the reason for the disparity between the UK and US websites?...


The UK pages are very slow ( sometimes years ) to be updated.

orderwise wrote: I assume that the firmware is safe to install on a UK model?


Absolutely, in this case, because the connectivity is Ethernet, and not ADSL, so I would go ahead with the.rst and configure from scratch.

Regards,


Neal

Please Log in or Create an account to join the conversation.

More
24 Jan 2013 16:35 #74925 by drewy
Replied by drewy on topic Re: 2955 Firmware - Crashes CSM
Not this particular problem but I ran into another with 3.3.1 and upgrading to 3.3.2 fixed it.
The problem was to do with load balance policies only working for a short period, a reboot of the router would fix them.
There was no fix listed for this in 3.3.2 but I thought I'd give it a whirl before reverting back to 3.3.0

Please Log in or Create an account to join the conversation.

Moderators: ChrisSami