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2750vn will not connect to BT Infinity

  • trevor matthews
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23 Aug 2012 20:27 #73281 by trevor matthews
2750vn will not connect to BT Infinity was created by trevor matthews
Hi all

After spending ages trying to get port forwarding to work with the junk BT supplied, Hub 3.0 types A and B, I gave up.

After much research the Vigor2750vn was ordered and arrived today.

But guess what???
It won't connect to the broadband.
I have updated the firmware as suggested but still nothing.
I have set the vlan to 101 as suggested as well.

Not a sausage. £207 and I am not best pleased. :lol:

I am trying with the standard BT user name with the password blank.
Screen shots below hopefully........

I am deperate for any suggestions before I call Draytek in the morning.

Many thanks.












regards
Trevor

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  • trevor matthews
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23 Aug 2012 21:01 #73283 by trevor matthews
Replied by trevor matthews on topic Re: 2750vn will not connect to BT Infinity
Just found lots of threads on here that this modem doesn't work correctly with BT Infinity.

So why is it advertised that it does.

I see a fun phone call coming in the morning plus more fun getting a refund from the ebay seller.

Nice one Draytek, I should have gone with the R6300 from Netgear by the looks of it......................

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23 Aug 2012 23:06 #73284 by trevor matthews
Replied by trevor matthews on topic Re: 2750vn will not connect to BT Infinity
Finally cracked it.

User name set to bthomehub@btbroadband.com
Password set to 1234

Detection changed from ARP to disabled.

Now working correctly. :)

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