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internet connection showtime decreases through the day

  • bandicoot
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29 Nov 2011 09:31 #70250 by bandicoot
Hi

I have strange issue with a draytek 2820. Over the last couple of weeks, a reliable internet connection has been slowing down. What is strange however, is that when I restart the router, it connects on the expected showtime of 6080000 download and 448000 upload. during the day this connection speed steadily decreases to about 3080000 download. I always thought this was static although your connection may slow with numbers of users etc. BTW this is a line that has been in service for a long time, not a new line, and it doesnt improve, just gets worse.

Is it me or is this normal?

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29 Nov 2011 11:01 #70255 by nealuk
If the line is re-syncing and getting lower / slower then this suggests there is a fault on the line.

Check the usual wiring faults, faulty microfilter, telephone extension cables disrupted etc. Dial 17070 on the line to perform a BT QuietLine Test (option 2). Any crackles or somilar should be reported to your line provider as a Voice Fault.

I would also run a BT speedtest to see what your Line Profile has been set to.

Regards,


Neal.

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