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Draytek 2830 Comm Touch Filter Activation

  • alexbuckland
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21 Sep 2011 13:02 #69438 by alexbuckland
Draytek 2830 Comm Touch Filter Activation was created by alexbuckland
Hi,

I am desperatly trying to activate the commtouch trial license, the only thing it displays in the RED 'On' button in the my vigor page which when I click says "Get Control Name Error ! The latest configuration will be ignored, and system administrator should return to previous webpage to configure again."


I bought a full license and added that but it does the same thing, all i have is a red 'on' button

I am in serious trouble and must get these activated.

Any ideas?

Alex.

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21 Sep 2011 13:33 #69439 by nealuk
Slowly and carefully work through: http://www.draytek.co.uk/support/kb/kb_activate_globalview_licence.html

I think you have to get the trial running first, and then you can move on to the full product.

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21 Sep 2011 14:22 #69440 by alexbuckland
Replied by alexbuckland on topic Re: Draytek 2830 Comm Touch Filter Activation
Hi,

I can no longer following this guide as I cannot remove the trial, I also note 'service activation wizard' gives a 'connection to server failed, please try later' error.
Any ideas?

Alex.

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