DrayTek UK Users' Community Forum

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Web Content Filter Profile/Commtouch

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16 Sep 2010 10:54 #63794 by hm2k
[Status:Commtouch] [Start Date:2010-09-15 Expire Date:2010-10-15]

When this expires how do I renew the license and how much does it cost?

It's not at all clear anywhere on the website.

Thanks.

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26 Oct 2010 16:02 #64502 by ptp400
Replied by ptp400 on topic Re: Web Content Filter Profile/Commtouch

hm2k wrote: [Status:Commtouch] [Start Date:2010-09-15 Expire Date:2010-10-15]

When this expires how do I renew the license and how much does it cost?

It's not at all clear anywhere on the website.

Thanks.



Same question from me. Mine has expired but still seems to be filtering.

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26 Oct 2010 18:48 #64506 by ic2

hm2k wrote:

When this expires how do I renew the license and how much does it cost?

.



Bought my licence from www.broadbandbuyer.co.uk and I think it was about £60 but then I have a 2930. When it comes you go to the site where you activated the trial licence and enter it there, click activate and it should refresh the date on the box itself. Agree the instructions are not clear, and I expected when you pressed renew you could do it there and then but no, you have to buy a licence from a vendor, which to me, seems long winded.

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27 Oct 2010 01:17 #64510 by ptp400
Replied by ptp400 on topic Re: Web Content Filter Profile/Commtouch

ic2 wrote:

hm2k wrote:

When this expires how do I renew the license and how much does it cost?

.



Bought my licence from www.broadbandbuyer.co.uk and I think it was about £60 but then I have a 2930. When it comes you go to the site where you activated the trial licence and enter it there, click activate and it should refresh the date on the box itself. Agree the instructions are not clear, and I expected when you pressed renew you could do it there and then but no, you have to buy a licence from a vendor, which to me, seems long winded.



Thanks, I agree that it is very confusing. Off to broadbandbuyer. Thanks for your help.

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