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2820 Firmware 3.3.3 experience

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06 Nov 2009 08:55 #58687 by bagpuss
Replied by bagpuss on topic 2820 Firmware 3.3.3 experience
Hello, Yes I have firstly on the previous release, they said they would inform the developers, and I have sent a second email to reference to it, however as of yet no reply.

I have noticed that their support be sales or after, does not seem to work as well as it used to, i.e. send email get nothing back.. odd, one thinks they would need to keep their end up, as business is tight, so supporting existing customers, who constantly purchase would be a good idea, but then I not a marketing bod.

John

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06 Nov 2009 12:28 #58694 by howard simpson
Replied by howard simpson on topic 2820 Firmware 3.3.3 experience
I have noticed that WAN2 TX bytes are increasing despite it being disabled. kbates has also noticed it.
http://www.forum.draytek.co.uk/viewtopic.php?t=13459

Howard

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07 Nov 2009 15:43 #58710 by davegarratt
Replied by davegarratt on topic 2820 Firmware 3.3.3 experience
It's working ok for me. Initially I seemed to be having a very sluggish response on the web admin page, but this turned out to to an issue with Wireless N and my laptop. I don't know which end of the link was the problem, but when I switched the router to 802.11g mode it improved dramatically.

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09 Nov 2009 14:17 #58732 by gruffle
Replied by gruffle on topic 2820 Firmware 3.3.3 experience
i have this on 3 routers now.

issues to date

1x lockup - required hardware restart (irritating as not on site)
shows as GROD - green ring of death - all leds on solid excl centre(adsl) one.

excessively slow access to online status page-common

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10 Nov 2009 17:03 #58758 by gruffle
Replied by gruffle on topic 2820 Firmware 3.3.3 experience
okay-I'm annoyed now.

Routers' been locking up on me again.
I cannot agree that 3.3.3 should be a valid release and therefore must say
Do not use Release 3.3.3 unless your router is new and shipped with 3.3.2.2,
(in which case you will need it as 3.3.2.2 itself is not stable on this apparently newer hardware)


On my newer 2820n Routers (shipped with 3.3.2.2 apparently due to updated internal hardware) it seems stable so far (3 router sample for 3 days).
On existing routers (previously stable) I am getting hardware lockups requiring reboot at <24h intervals.

Utterly unacceptable Draytek, this is a router ffs, a critical network device - supposedly.

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10 Nov 2009 23:51 #58763 by davegarratt
Replied by davegarratt on topic 2820 Firmware 3.3.3 experience
For those of you with lockup issues can you let me know if the wifi is setup for b/g/n please ?

My 2820n had all three enabled and I was having all kinds of problems connecting to the admin page which degraded until I could not use it at all. The solution for me was to force the router to use only 802.11g

Dave

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