DrayTek UK Users' Community Forum

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2820n/N61 connection fails consistently after 10 minutes

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02 Nov 2009 10:46 #58597 by andyintyers
I'm sure there's an answer somewhere to this in the forums, but I haven't found it hunting around, so apologies if this is a frequent complaint with a an easy fix.

The problem is this, we have 2 laptops and a PC. The laptops can connect to the 2820n fine and the connection is generally good. As soon as the PC starts and connects however, at some point usually between 5-10 minutes the PC loses connection and the laptops get booted out as well.

Rebooting the router sometimes gets the connection back but not for long if the PC is still on. Sometimes every machine has to be rebooted.

The laptops have their own wireless cards and use standard windows connection software, the PC uses an N61 adaptor and Draytek's software.

One laptop is XP, the other is Vista, the PC is Vista.

Anyone know what's likely to be going on here or how to fix it?

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02 Nov 2009 11:51 #58600 by howard simpson
This was problem with the early firmware versions, you probably need to update to the latest version 3.3.3 which is on the international site but has not appeared on the UK download site yet.

Howard

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02 Nov 2009 11:53 #58601 by andyintyers
Thanks Howard I'll give it a try and report back this evening

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02 Nov 2009 19:31 #58616 by andyintyers
Interesting the connection has improved with the upgrade, thanks for that. However the PC problem remains the same.

Turn it on and everything works for about 5 minutes, then all computers get kicked off and the router needs to be rebooted. If the PC remains connected it keeps reoccurring. If not the laptops are fine... any other thoughts?

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03 Nov 2009 11:23 #58622 by andyintyers
Tech support have suggested reinstalling the N61 software, I'll try that next

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18 Dec 2009 23:19 #59416 by megadood
Did you get any further with this issue?

I have got exactly the same problem when running the latest firmware versions for the N61 and the 2820N available on the www.draytek.com website...

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