DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

intermittent dropping and DEMON

  • physiosteo
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04 Jun 2009 20:18 #56206 by physiosteo
Replied by physiosteo on topic demon
Hmmm......most enlightening, rothers!

Do you know whether Demon / C&W are doing anything to deal with the problem? Have you managed to talk to anyone who can help? Is there anything Joe Public can do?

physiosteo

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05 Jun 2009 20:30 #56221 by anwo
Replied by anwo on topic Re: intermittent dropping and DEMON

physiosteo wrote: Hi - I have just logged into this forum and have been interested in the number of issues being discussed about Demon and their upgrade.



Are you getting large amount of RX CRC errors? I am in the same boat.

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07 Jun 2009 19:29 #56233 by physiosteo
Replied by physiosteo on topic demon
Success!
Received this email (after a multitude of phone calls & emails to their helpdesk) three days ago from Demon:

"A profile change has been made on your line and our tests indicate your service has since stabilized, please monitor and report any further issues to our helpdesk."

The network has only dropped twice since then. Anyone else received this?

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08 Jun 2009 15:15 #56239 by rothers
Replied by rothers on topic intermittent dropping and DEMON
Likewise here, something has changed for the better.

No disconnections for a few day's now, router WAN1 uptime over 100 hrs despite numerous incoming phone calls.

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