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syslog with 5510

  • bob123
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18 Aug 2009 10:54 #57262 by bob123
Replied by bob123 on topic syslog with 5510
you might think a refund is on order.

With computers and technology the rules seem to be a bit different though.

you can always ask and go to Trading Standards if necessary.

For me it would be too much hassle to go back.

jeff

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18 Aug 2009 10:56 #57263 by rolandrat
Replied by rolandrat on topic syslog with 5510
Like it too much really!
Support have been very good, and I have a few things to try to confirm if its a fault or not with the unit.
Supplier has been in touch as well and are looking into it, so all will be fine in the end.

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18 Aug 2009 11:00 #57266 by bob123
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I've actually got a loan unit. They thought the unit might be faulty somehow so sent another one. It's exactly the same though.

Apart from this I like it too.

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18 Aug 2009 20:54 #57283 by rolandrat
Replied by rolandrat on topic syslog with 5510
I have been experimenting with this all evening, and I think I have cracked it.
For me and i have replicated it 3 times, it is when you tick the box to activate the syslog feature for the Alert Tool, trouble is unticking it doesnt get it working again, only way I have found to get syslog working again is restore a config prior to ticking the box.
I have currently syslog working on a new config as I had to start from scratch.

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20 Aug 2009 09:12 #57309 by bob123
Replied by bob123 on topic syslog with 5510
do you mean the AI/AV bit? I will do some experimenting.

jeff

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20 Aug 2009 09:16 #57310 by rolandrat
Replied by rolandrat on topic syslog with 5510
The tick box that activates sending to the new AlertTool, its under the section for activating the syslog.
I've been in contact with a chap at Draytek all week, must say they have been really good.
I sent him before and after cfg files so he can compare the two, but for me its happening everytime I activate that AlertTool tickbox.
Only way back is to restore a cfg file prior to activating it.

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