DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Accessing Voicemail from ciso 303 phones

  • gadkins
  • Topic Author
  • Offline
  • New Member
  • New Member
More
15 Jun 2012 19:04 #72618 by gadkins
I am trying to set up a small office at present brought 5 303 cisco and a 2820pbx. Set up all phones and SIP trunk OK, with the exception that the voice mail does not end up with the correct extension. i.e. you phone extension 103 leave a message. The phone indicates a message is there both by alert (red light on phone) and on screen, however when you access it by the 888 number you are told there are no messages. The message however can be found in the 101 extension mailbox (the first one i set up) can anyone tel me if there are any quirks when configuring these systems - password is same for all extension to access the voice mail.

I have upgraded o the latest firmware

Thanks

Please Log in or Create an account to join the conversation.

  • gadkins
  • Topic Author
  • Offline
  • New Member
  • New Member
More
22 Jun 2012 09:12 #72691 by gadkins
Replied by gadkins on topic Re: Accessing Voicemail from ciso 303 phones
Problem solved, misunderstanding in how the ordering of events occurred when adding phones into groups and then moving on to voice mail. It is a same that once gone to a group there is no option to revert back to the numbers voice mail but apparently b then it has lost that link!!

Please Log in or Create an account to join the conversation.

Moderators: ChrisSami