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Draytel VOIP Accounts 2820Vn & FTTC (WAN2) - not registering

  • stuey
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12 Dec 2011 11:59 #70437 by stuey
Hi, just had FTTC installed to site #2, and I am using the BT Modem through the WAN2 port of the Draytek. Now I can't seem to get the Draytel Accounts to Register either through the Draytek, or even access them through my iPhone, using the WiFi connection through the Draytek. This would make me think that it is a port blocking problem. When I use the HomeHub from BT, my iPhone can connect to the Draytel Accounts perfectly.

Any ideas as to why?

Thanks

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12 Dec 2011 13:37 #70439 by nealuk
Is the WAN2 status filled with an internal IP or the external IP? I wonder if you're going through two layers of NAT... regards, Neal.

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12 Dec 2011 13:56 #70440 by stuey

nealuk wrote: Is the WAN2 status filled with an internal IP or the external IP? I wonder if you're going through two layers of NAT... regards, Neal.



Hi Neal,

Thanks fir your reply. That sounds v logical.

Here's what I have;

Connection : PPPoE
IP Address : 86.144.XX.XX
Default Gateway : 217.32.XX.XX
Primary DNS : 194.72.9.34
Secondary DNS : 62.6.40.178

Ta

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12 Dec 2011 14:15 #70441 by nealuk
That is external, and good, so I'm a bit stuck why. I'm not fortunate enough to have had first hand experiance of FTTx... yet.

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09 Jan 2013 15:20 #74737 by cartmane
I appreciate that this is an old thread so sorry about resurrecting it but did you find a solution for this stuey? I'm having the same problem on my 2850Vn now. Wan1 allows registration (over ADSL) but Wan2 (VDSL running concurrently via a BT Modem) does not.

TIA

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15 Jan 2013 00:07 #74801 by voodle
get the output of "voip debug show" in telnet, that'll show what's happening to the registration. I suspect it would be DNS related, that's usually what would cause it if you find the log is empty.

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