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Installing FXS Module, dial tone but no setup options in GUI

  • davido140
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03 May 2011 15:21 #67556 by davido140
Hi,

I've been trialing an IPPBX 3510 and so far it's been very good, we've decided to go with it as a production solution for our office.

One slight hiccup though, I installed a 4 port FXS module in order that we can use an analogue fax on the PBX.

I powered the system down, installed in one of the free slots and powered it back up again.

I get a dialtone on the analogue phone I've attached for testing but I've no new options in the GUI for configuring the analogue extensions, according to the manual I was expecting to see "Tone Setting" and "phone setting" options appear in the IPPBX >> PBX System but I see nothing new.

Have I missed a step in the installation process or could the card be faulty? I've tried it in both slots with the same result.

Thanks in advance

Dave

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04 May 2011 04:05 #67562 by admin
Did you try the other slot ?



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  • davido140
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04 May 2011 08:33 #67563 by davido140
Yes, I tried both slots, and re-seated the card a couple of times last night as well.

I have solved the issue now though, I noticed that the VOIP Module fields on the system status page were all blank, no serial number, MAC etc. I also couldnt ping the voip module IP address (I'd love to know what this is actually for, dont seem to be able to do anything except ping it, is it a analogue to SIP interface?)

Anyway, I finally resolved it with a factory reset, the moment the box came back from presssing and releasing the factory reset button the Voip module details were visible in the GUI and I was able to configure the analogue interfaces.

Perhaps a heads up for anyone that adds an interface after already having configured the router/pbx.

The basic appliance and PBX config was basic so I just recreated this manually and restored SIP trunk and Extension backups to save doing loads of data entry.

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