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One way audio with 2710VDn

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01 Dec 2010 17:27 #65103 by andrewdunn
One way audio with 2710VDn was created by andrewdunn
I just got a 2710VDn and trying to set up SIP. It works OK for outgoing VOIP calls, but for incoming VOIP calls I always get a one way audio connection. I can hear the remote caller, but they can not hear me. It's the same problem no matter if I answer the call on a normal phone connected to the FXS port or if I answer on a DECT phone registered to the 2710VDn.

I have tried different firmware (V3.3.6+AnnexA_232201, 211011, 243601), but get the same problem with all of them.

Did anyone else manage to get SIP working properly on the 2710VDn? Does anyone have any advice?

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01 Dec 2010 18:47 #65104 by candl
Replied by candl on topic One way audio with 2710VDn
One way audio is usually a NAT problem associated with using an ATA with a separate router. The 2710V shouldn't really have a problem as its an integrated ATA/Router.
Seeing as it seems to be OK with outgoing calls my only suggestion is to perhaps experiment with different default codecs, maybe there is a problem with codec negotiation with incoming calls ( although you would have expected that to affect audio in both directions).

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01 Dec 2010 21:04 #65108 by dannyboy1121
Replied by dannyboy1121 on topic One way audio with 2710VDn
I had all kinds of issues when I first set up my 2710Vn. I experienced the same thing at first with my Draytel account and I ended up having to configure it with the nat address.

A few months down the line - 'something' changed and it all started working without nat. Go figure.

Dan

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