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Upgrading 350 IP Phone to 05 firmware

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02 Sep 2010 18:30 #63641 by timtitch
Replied by timtitch on topic upgrade nightmare
This is crazy

Thanks for the tips re upgrading, once I plugged in to the lan port all was well. (well apart from needing a power supply as I was using POE).

I also realise my settings are lost this way. I saved them but it gave no path - just a filename. Couldn't find it on my drive anywhere so unable to restore. why can't it save the settings, update the firmware and then restore in 1 go?

why can't these guys follow the apple route - you plug in in and it works, why do you have to use different upgrade paths for different versions! I now have to go round each phone and do this charade all over again, and again and again....

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02 Sep 2010 19:48 #63644 by voodle
Replied by voodle on topic Upgrading 350 IP Phone to 05 firmware
If it just gave the filename, if I remember correctly, it gives a backup button or link just below that to actually back up the config, that first one just prepares / names it. Unless you actually saved the cfg to your computer then it's gone.

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03 Sep 2010 07:21 #63650 by timtitch
Replied by timtitch on topic Upgrading 350 IP Phone to 05 firmware
Hi

Thanks, you click the backup button then it brings up a link which when you click then downloads the file. why the 2 clicks? the other draytel routers etc its a 1 click, simple and easy.

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  • brainier
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10 Sep 2010 22:31 #63743 by brainier
Replied by brainier on topic Upgrading 350 IP Phone to 05 firmware

Voodle wrote: so would only work with the PSU rather than PoE but a good way of reflashing them quickly.



You can flash them with PoE, just unplug the Ethernet cable in the wall/at the switch, hold down the two keys on the phone and plug the ethernet cable back in again - flashes fine without needing the PSU.

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