DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Ubiquiti Dream Machine Pro + Vigor 130

  • joyunbounded
  • Topic Author
  • Offline
  • New Member
  • New Member
More
13 Mar 2021 18:29 #98769 by joyunbounded
Ubiquiti Dream Machine Pro + Vigor 130 was created by joyunbounded
Hello,

I recently brought a UDM Pro. I've been using the Vigor for a while with a different router and all has been well. However no matter what I do I cannot get the UDM to connect to the internet through the Vigor. I have tried the Vigor configured as is out of the box and I have tried it in bridge mode with no success.

Does anyone have any advice on how to get this to work?

Thank you for your time.

Please Log in or Create an account to join the conversation.

More
13 Mar 2021 19:07 #98770 by adrianh54
Replied by adrianh54 on topic Re: Ubiquiti Dream Machine Pro + Vigor 130
https://help.ui.com/hc/en-us/articles/360047745313-UniFi-Set-Up-a-UniFi-Dream-Machine-Pro


The "No Internet Detected" message during setup can be caused by a few different reasons:

The modem/router provided by your ISP is not set to bridged mode
The DHCP lease provided by your ISP is still assigned to the previously connected modem/router
The ISP has locked internet access to the previously connected device or router
The ISP connection type does not match the settings configured on the Dream Machine
The ISP requires a VLAN to be configured on the WAN interface
To address the issue, try the following steps:

Make sure the modem/router provided by your ISP is set to bridged mode.
Contact your ISP to find out if they use a custom connection type, e.g. PPPoE or static IP assignments instead of DHCP. If that's the case, see section for applying custom settings for PPPoE or static IP assignment connection types.
Reset the ISP modem/router and retry the UDM-Pro setup

Please Log in or Create an account to join the conversation.

Moderators: Chris, Sami