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Line sync speed, reduces over time

  • butako
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03 Sep 2020 20:15 #97070 by butako
Line sync speed, reduces over time was created by butako
Hi experts, I have a question about DSL network behaviour. After rebooting my Vigor130 modem it will typically sync to the network at 55M... however several hours later the next time I look at the status screen the speed has reduced to 40M.
Is this normal please? And is there a way to tell the modem to stay connected at the higher speed?

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04 Sep 2020 05:41 #97073 by adrianh54
Replied by adrianh54 on topic Re: Line sync speed, reduces over time
No it isn't normal behaviour and suggests a problem with your line. For the synch speed to reduce your connection must be dropping.

Time to speak to your ISP. Possible causes are a noisy line, can you hear noise/crackling etc. on your phone?

Setting up a TBB quality monitor will help you see how the line is performing :

https://www.thinkbroadband.com/broadband/monitoring/quality

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