DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Vigor 2962 Stops responding after 10-20m with firmware 4.4.3.2

More
25 Jan 2025 17:18 #104485 by peterdgreenway
Do you know I have exactly the same problem !  Exactly since upgrading from 4.4.3.1, the devices perfectly for 10-30mins or so and then reboots.  I cant access the web interface but the device will ping via a VPN and other devices will ping.  It's the random reboot that is killing.  I am certain it is a firmware bug.  I pulled some of the logs and got these error messages on failure

20250124_023631_00004859_00007498_QEMU_dies_Ping Fail
20250124_083432_00004859_00007498_QEMU_dies_Ping Fail
20250124_111943_00004859_00007498_QEMU_dies_Ping Fail
20250124_120600_00004859_00007498_QEMU_dies_Ping Fail
20250124_125035_00004859_00007498_QEMU_dies_Ping Fail
20250124_143651_00004859_00007498_QEMU_dies_Ping Fail
20250124_154008_00004859_00007498_QEMU_dies_Ping Fail
20250124_161822_00004859_00007498_QEMU_dies_Ping Fail
20250124_171034_00004859_00007498_QEMU_dies_Ping Fail
20250124_181259_00004859_00007498_QEMU_dies_Ping Fail
20250124_211325_00004859_00007498_QEMU_dies_Ping Fail

Please Log in or Create an account to join the conversation.

More
26 Jan 2025 00:49 #104487 by dan_a
I found it was faster to factory reset it and reprogram it by hand. Painful but it will mean a clean slate and hopefully no more corruption.

Please Log in or Create an account to join the conversation.

More
26 Jan 2025 09:31 #104489 by peterdgreenway
Did you regress back to 4.4.3.1 ?

Please Log in or Create an account to join the conversation.

More
26 Jan 2025 13:27 #104490 by dan_a
No, and I wouldn't. There have been lots of security holes patched in the latest update. If your router is crashing after applying the update, you probably have a corrupt config (don't ask me, that's what Draytek say). So I ended up flashing the firmware with a .rst filename extension to start from scratch. I had to make extensive notes about the setups I look after before starting again, which was painful, but necessary.

Please Log in or Create an account to join the conversation.

More
26 Jan 2025 14:07 #104491 by peterdgreenway
The salient question is did that completely resolve the problem of the reboots after 10-30minutes ? I just need to get this one sorted.

Please Log in or Create an account to join the conversation.

More
26 Jan 2025 14:09 #104492 by dan_a

Please Log in or Create an account to join the conversation.

Moderators: Chris