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Wrongfully Ip banned on forums

  • lostmage
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06 May 2014 18:51 #79861 by lostmage
Wrongfully Ip banned on forums was created by lostmage
Hi there

I tried to access the forums from my home connection and have been told I am banned from the forum due to being outside of the UK but I am a sky broadband customer and definitely in the uk and the contact address they tell me to use does not work

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06 May 2014 23:06 #79868 by admin
Replied by admin on topic Re: Wrongfully Ip banned on forums
What do you mean 'does not work' ? The email address for queries is info @draytek.co.uk and they can forward onto us sysadmins as appropriate. Specify your IP addresses as appropriate so they can check.



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08 May 2014 08:47 #79894 by lostmage
Replied by lostmage on topic Re: Wrongfully Ip banned on forums
I mean the contact email on the post informing me I am banned is noreply@dratek.co.uk and doesn't work

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08 May 2014 10:27 #79896 by admin
Replied by admin on topic Re: Wrongfully Ip banned on forums
No, that wouldn't work "noreply" is a standard form of denoting an invalid email address. You need to email the address I gave.



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