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DrayDDNS not updating

  • milesmet
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24 Aug 2021 10:36 #99767 by milesmet
DrayDDNS not updating was created by milesmet
Hi,

Have a V2862 (firmware vers. 3.9.6_BT with Wifi) with a ADSL getting a dynamic public IP address from ISP.
The DrayDDNS was enabled and working with xxxxx.drayddns.com.
Then something happened on the router, I think a software update by someone.

The router is working fine and proving LAN services no issue, I can ping and https into the router with the dynamic IP, but the DDNs will not update, I have tried enabling again, forcing update etc, but DNS resolution still uses the old update before event mentioned above.
, but even checking DRAYNS1.DRAYDDNS.COM for my xxxx.drayddns.com shows the old public IP.
I get DNS propagation across the internet cane take time, but any idea whats happening with this issue and what I can do to resolve ?

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25 Oct 2021 22:23 #100032 by shop
Replied by shop on topic Re: DrayDDNS not updating
Have you tried logging into MyVigor and checking the status of your ddns registration ?

https://myvigor.draytek.com/login?self=1

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03 Nov 2021 17:44 #100080 by pharcyder
Replied by pharcyder on topic Re: DrayDDNS not updating
I have the same challenge. When setup initially it all works fine and works until the next IP change...however the IP address against my DrayDDNS record isn't updated. A manual forced update does nothing. I have to delete and re-setup the entire DrayDDNS config again which will complete successfully...but then the entire process fails again on the next IP change.

Using a 2865ac running 4.3.2BT.

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20 Nov 2021 07:54 #100144 by nieldm
Replied by nieldm on topic Re: DrayDDNS not updating
+1 on this.

I have found that if I click "Sync Domain", it gives me a dialog that appears to do nothing after clicking "ok" apart from changing "Sync Domain" to "Edit Domain". If I click that, it then brings up the myvigor login screen and from there I can get to use "Force Update", which then updates to the correct ip address. Using Force Update in my (2926) UI seems to have no effect.

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02 Aug 2022 09:12 #101516 by reado
Replied by reado on topic Re: DrayDDNS not updating
This is how pathetic DrayTek's programming has become...

When I go into the DrayDDNS profile and the sub-domain box is empty and disabled, the only way to workaround this is to open the browser's Developer Tools, select the sub-domain element and removed the "disabled" attribute to enable it after which I can enter the sub-domain. Clicking OK and what I've entered actually saves to the DrayTek and all of a sudden the DDNS service and associated SSL certificate begins to update!

This issue occurs with version 3.9.8 (Vigor 2862) and version 4.4.0 (Vigor 2927).

However, I am still tormented with the "Connection Failed" message on the Service Status page, despite having a working Internet connection. I can also reach myvigor.draytek.com, just not the same URL that's generated by the router when you click Product Registration.

I seem to remember getting an email from DrayTek a while ago when they were upgrading something. Perhaps all of these issues are related?

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11 Oct 2022 16:20 #101871 by markvoip
Replied by markvoip on topic Re: DrayDDNS not updating
I have just been around the block many, many times trying to get DrayDDNS working. Problem was I also, in my 2860 setup had the sub-domain box empty and disabled.
Force sync on MyVigor, Force update on the router... nothing.

But perhaps it just takes a while because suddenly, the sub-domain was filled in on the router page, and on MyVigor, my ip address appeared.

You probably noticed that the default update period is 14400 minutes, which is *ten* days. That could look like it was not updating.

You can change the update period (changed mine to 1440 minutes), *but* only after all the other issues are fixed, atherwise you can not save the change.

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